Refund policy
At EDHWears, we want you to love your gear! Because we offer both made-to-order apparel and in-stock accessories, our return rules depend on the type of product you purchased:
1. Made-to-Order Apparel (Hoodies, T-Shirts, etc.)
Because each apparel item is custom-printed on demand specifically for you, all sales are final.
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Buyer’s Remorse & Sizing: We cannot accept returns or exchanges for incorrect size selection or buyer's remorse. Please review our size charts carefully before ordering.
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Cancellations: Orders can only be canceled or updated before production begins. Once printing starts, the order cannot be changed.
2. In-Stock Items (Card Sleeves, etc.)
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Unopened Returns: Unopened products can be returned within 30 days of delivery. For card sleeves, the inner plastic pack must remain factory-sealed. Return shipping costs are the customer's responsibility.
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Cancellations: In-stock items can be canceled anytime before they ship.
3. Damaged, Defective, or Incorrect Items (All Products)
If any item arrives damaged, defective, misprinted, or incorrect, we will make it right!
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Please email support@edhplay.com within 14 days of delivery with your order number and clear photos of the issue.
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Once verified, we will arrange a replacement or a refund to your original payment method.
Refunds are issued after returned items are received and inspected. Processing times vary by payment provider. This policy does not limit any consumer rights available under applicable law.